Phone Number: 0806 246 7972 | 0705 189 8358
Email: Ibesisi.ng@gmail.com

Office hours

Mon-Fri: 8am-6pm
Sat: 10am-6pm
Sun: Closed

WhatsApp and other online media channels are open every day 24/7 and responses will be given to all enquiries within 12 hours.

We deliver nationwide. Cost of shipping is calculated at checkout. Cost may vary depending on the weight of shipments and location of delivery.

Delivery estimate

Lagos – 1-2 Working Days
Other parts of Nigeria – 3-5 Working Days

PLEASE NOTE

We do not deliver during public holidays and Sundays. The specified time frames are only estimates, as deliveries could be earlier and on very rare occasions, later than estimated. If your items are not delivered within the estimated time, do not hesitate to give us a call or send us an email; we will have it rectified.

To ensure that we offer our customers a safe and easy transaction platform, we’ve chosen gateways that suit our customers from all over the world. They include;
• MasterCard
• VISA Naira Card
• Verve Card

How do I return something to you?

We do not offer refunds or accept returns and/or exchanges except for damaged (at the point of delivery) or lost parcels. We urge you to carefully inspect your package upon delivery to ensure the items are intact. In the unlikely event that the item(s) ordered is damaged, please DO NOT accept the item(s) and contact us within 24 hours by telephone or email.

Where your parcel is lost in transit, you will be notified promptly of this development as soon as we become aware of it. Upon such notification, we will proceed immediately to rectify the issue. If after 5 working days from the date you were notified your parcel still cannot be found, a refund will be paid into your bank account.

1. We will not be held responsible for late delivery of products due to:
Adverse weather conditions
Incomplete or incorrect delivery addresses
Any other causes beyond our reasonable control
2. Same day delivery would require call confirmation to find out availability of courier.